Application Maintenance Support Services

Our support analysts are professionals with deep industry knowledge and experienced to perform activities in collaboration with your business users, to extend your team's capabilities, to allow your internal subject matter experts to be redirected to priority initiatives, or to extend your overall breadth of coverage. Our application managed services can include:

• Technical & Functional Support
• On-Call Application User Helpdesk Services
• Business Analysis and BPM Issue Support
• Year-End Updates reporting
• Long-Term or Medium Term Staff Augmentation
• Center of excellence, strategy, and operations design
• Application Hosting Services
• Application Security Services

CNC Support for Manufacturing Units

Due to the high costs of IT/ERP operations, senior executives are forced to reduce their budgets while still having to maintain and meet their company's objectives. CNC is often utilized either over utilized or underutilized and is been put last on the list of IT project priorities, for some or all of the following reasons:

• CNC resources are expensive
• Employee retention due to over load of CNC work
• Rapidly changing CNC technology

Management of multi time zone clients and multi-operating system skilled servers typically requires the skills of more than one CNC specialist that requires coordination, communication and collective decision making. This is often time consuming and requires huge amounts of effort which cannot always be justified in terms of priorities. It has been become a common practice for using a Manage Services model by the clients with this cost effective CNC support model. Outsourcing server administration and technology activities has become common practice. Besides cost saving advantages that can be achieved, the main reason to outsource is to achieve:

• Reduced risk of exposure due to lack of CNC knowledge
• The ability to scale up or scale down CNC resource needs, as needed
• The ability to access and leverage a pool of knowledgeable CNC consultants as opposed to reliance on one or two internal resources
• Reduce cost for high quality CNC support

SAP/HANA Migration & BASIS Support

NAOKI-TECH's provides Machine Learning Tool for SAP- HANA Migrations and Upgradation including handling SAP Basis administration & support. Our dedicated SAP consultants focuses on customr's business requirements and develops a comprehensive understanding of your SAP environment, resulting in seamless migrations and effeortless upgradations.

We have led multiple migrations & upgrades on SAP/HANA projects, optimizing more than 100+ SAP environments. Our extreme qualified resources and customized reporting help to ensure that you have high availability of SAP systems through our direct access of dedicated consultants 24×7.

Our deliverables on SAP/HANA Migration/Upgrade & BASIS Services:

• Reduce Migration/Upgrade Cost by >50%
• Reduce Migration/Upgrade time by >75%
• Support entire environment or a single landscape
• OS, DB, BASIS and application administration
• 24×7 automated monitoring and alerting
• Augment current staff to support larger maintenance initiatives
• 24×7 support on production systems

DBA Support Services

No matter what database platform you're running, NAOKI-TECH's is your answer for 24×7 monitoring and expert skill, at a lower cost than what's possible with internal administration. We offer each of our core remote management services for all major database platforms i.e. PostgreSQL, Oracle, Sybase, MySQL, SQL Server and IBM DB2. Our team of DBAs is here for database support.

Our DBA Support Services include:

Custom Development Services

Developments are the backbone of any IT solution landscapes. Particularly in ERP world, the quality and reliability of the developments is the key measure for the success of the program/project. Taking right decision on what to offshore and how to offshore play a key role in budget control.

Our vast pool of technical and functional consultants in India backed by highly experienced delivery managers help our clients gain quality delivery of their developments, cost effectively. Our choice of offshore works even on regular ERP implementation projects brings quick turnaround helping our clients holding on to their project plans. NAOKI-TECH's offshore team is enriched with required technology expertise and cultural compatibility to provide on time delivery. Our consultants have profound expertise in “Onshore – Offshore” model of delivery and enable clients get their desired business outcomes.

NAOKI-TECH's offers custom development solutions for any bespoke requirement in any ERP solution components. Our onsite architects and offshore development resources can help you to quickly get the custom solution component added to your solution landscape.